Privacy Policy

Last Updated: October 26, 2023

Welcome to Best Roses Shop (“we,” “our,” or “us”). We are committed to cultivating not only the most beautiful roses but also a trusting relationship with our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gardenofrosesshop.com.

Please read this privacy policy carefully. By accessing our site and providing your information, you consent to the practices described herein, which are designed to be as transparent and secure as our payment processes.

1. Information We Collect

To process your order and deliver the finest Climbing, Grandiflora, or Old Garden roses to your doorstep, we collect information that you provide directly to us:

• Personal Identification Information: Such as your name, shipping address (e.g., 904 Gregory Lane), email address, and phone number when you create an account or place an order.
• Payment Information: Details such as credit/debit card numbers (Visa, MasterCard, JCB) or PayPal account information. Please note that all transactions are processed through encrypted, secure channels, and we do not store your full payment card details on our servers.
• Technical and Browsing Data: Including your IP address, browser type, device information, and pages you visit on our site, collected through cookies and similar technologies.

2. How We Use Your Information

We use your information with the same care we devote to packaging our precious roses:

• To process your transactions and send you order confirmations.
• To communicate with you about products, services, promotions, and gardening tips, if you have opted in.
• To improve our website, product offerings, and customer service.
• To prevent fraud and enhance the security of our site.
• To comply with legal obligations.

3. Sharing and Disclosure of Information

We value your privacy and do not sell your personal information. We may share your data with:

• Service Providers: Trusted third parties who assist us in operating our website, conducting our business (such as payment processors like PayPal), and delivering your roses, provided they agree to keep this information confidential.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with a merger, sale, or acquisition of all or a portion of our assets.

Please note that we serve customers globally (excluding Asia and some remote areas), and your information may be transferred to and processed in the United States or other countries where our service providers operate.

4. Data Storage and Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and Portability: You can request a copy of the personal data we hold about you.
• Correction: You may update or correct your account information at any time by logging into your account.
• Deletion: You can request that we delete your personal data, subject to certain exceptions.
• Marketing Preferences: You may opt-out of receiving marketing communications from us by following the unsubscribe link in our emails.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s systems to recognize your browser and capture certain information.

You can choose to disable cookies through your browser settings. However, if you turn cookies off, some features that make your site experience more efficient may not function properly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, or if you wish to exercise your rights, do not hesitate to contact us at: